| Overview |
This course will teach practitioners and managers the practical steps and skills involved in delivering successful business change, for example transformation programmes.
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| Course objectives |
Key learning objectives include:
- To demonstrate how to plan, launch and deliver successful change programmes
- To demonstrate the skills necessary to deliver change
- To demonstrate the core principles and strategies of change
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| Course duration/ cost: |
1 day - £349 plus VAT |
| Delivery style |
The course is interactive and highly practical using workshops throughout to address real world challenges and issues in delivering change.
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| AGENDA: |
SESSION: |
| Overview |
- Types of change
- Impact on the change strategy
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| Goals, vision and direction setting |
- Defining clear goals
- Objectives, Outcomes and Benefits
- Sponsorship and Leadership
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| Planning |
- Change never comes free and will require resource and support
- Critical factors for success
- Key Roles and Responsibilities
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| Communicating with simplicity |
- The one page communication tool – ‘big-picture’
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| Understanding the organisation |
- its values: “organisational culture”
- types of cultures that are typical in business today
- their impact on the change process / strategy
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| Change Strategies for different organisational cultures |
- Key principles of successful change management in varying cultures
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| Change ‘Managers / Agents’ |
- Core competencies
- Do’s and don'ts
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| Communication |
- The expectation and the challenges
- The reality
- Methods to ensure effectiveness and address the challenges
- Risks and lessons to avoid
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| Resistance and Change |
- Main causes of resistance
- Why it always occurs - sources and impact
- Strategies to manage and reduce
- Methods to ensure effectiveness
- The role of Leadership and Sponsors
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| Performance Measures and Change |
- Smart-v-"typical" Personal Objectives
- Getting the measures right and getting the right measures
- Risks and lessons to avoid
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| Sustaining change |
- Real world examples
- Managing the delivery of planned outcomes
- Risks and lessons to avoid
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| International Case Studies |
- from the public and private sectors
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| Summary |
- key factors in successful change programmes
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| Following this course: |
you will be able to participate more effectively in change programmes |
today for more information on
change management training.