What goes wrong with projects: most common issues & challenges?
Every year organisations spend vast sums on initiatives typically described as 'projects'. Every year, there are numerous examples of poor delivery performance, or disappointment with their outcome.
PMIS has delivered project management training to leading companies across the UK for well over a decade. Throughout this period, we have been asking the question 'what goes wrong with projects' at the start of training courses, providing two very interesting results:
The top results, as defined by the participants themselves, are:
What is noteworthy is that despite investment in recent years in improved project management ‘methods' (or methodologies), the above results have remained much the same. This says something powerful - which PMIS believe is:
Projects are challenging, and probably always will be. In business though, we still see lots of examples where organisations sometimes make them much tougher than they need to be. Common examples of this are:
Joint Study by UK Royal Academy of Engineering & British Computer Society:
There are numerous surveys and a number of research tasks that have looked at exactly the same question. One of the most commonly quoted is the Standish Chaos study, which also identifies the above as common challenges to projects.
There are others as well that match the above results completely, for example a comprehensive report produced by the Royal Academy of Engineering in 2004 in conjunction with the British Computer Society entitled the 'The Management of Complex IT projects', which states:
All of the issues outlined at the top of this page are the responsibility of the management function of the project, and are almost always the key management challenges on projects of any magnitude. As corporations, we must ask ourselves: 'are we prepared to recognise this (culturally) and able (i.e. skilled) to manage projects far more effectively?'
Why is this?
Why do we think this happens, and more importantly, why do we think this recurs on a regular basis? PMIS believes a lot has to do with:
One other challenge
We often encounter people who have just been give the title 'project manager' in similar circumstances to those described immediately above, often for the first time in their career. One reaction, which is not uncommon, as you describe to them the fullness of the responsibilities of project managers, is to see them visibly sink at the thought of what they have let themselves in for. This reaction is often a reflection of the poor quality process for choosing them as project managers within their organisations and the lack of support and preparation they get for this challenging role.
Too many organisations today employ no real 'science' in the selection of project managers, and too often they do not make very clear to those selected, what they actually expect from them. PMIS is happy to provide tips for project managers (below), whether you are new to this role or are an old hand.
So, what are the best solutions to the above?
There are no magic bullets like buy a new piece of software and all of the above goes away, but there are some improved methods and approaches, such as Agile - and a great idea would be to read our page on Agile Project Management and come back and re-read the list of "Top Results" of "what goes wrong" on this page. Food for thought for lots of businesses.
PMIS today if you would like to discuss the above or to get information on how PMIS could help you improve your project delivery capability. In today's world, we work in many countries.
for more information on the above.
Click here for details of Project Management Training Courses from PMIS.
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